Course ListCoaching & Mentoring
Certificate for Professional Workplace Coaches (ILM Level 3)
Certificate in Coaching and Mentoring (ILM Level 5)
Coaching Workshop Series
Leadership & Management
Award in Leadership & Management Skills (ILM Level 3)
Certificate in Leadership & Management Skills (ILM Level 3)
Diploma in Leadership & Management (ILM Level 3)
Award in Leadership & Management Skills (ILM Level 5)
Certificate in Leadership & Management Skills (ILM Level 5)
Diploma in Leadership & Management (ILM Level 5)
Managers Toolkit Series
Bespoke Training
Management Zone
• Developing Resilience
• How to Manage Change
• Managing your Boss!
• Staying Focused
• Absence Management
• Managing Poor Performance
• Leading and Managing with Confidence
• Dealing with Difficult Behaviour
• Employee Engagement
• Building Influence
• The Art of Delegation
• Vision and Strategic Development
• Group Dynamics – Building Team
Development Zone
Many situations develop within the workplace due to poor communication and personal management skills. Our training helps people to develop personal and professional awareness of existing patterns, and to become familiar with alternative approaches that can lead to strategic changes which can make life different for them – and for others too!
• Effective Communication Skills
• Advanced Communication Skills
• Learning to Really Listen
• Personal Efficiency & Success
• Mastering your Time
• Meeting Deadlines
• Making Decisions
• CPD – Building for Tomorrow!
• Staying Calm in a Crisis
• Developing Resilience
• Staying Focused & Motivated
• Managing Change
• Conversation not Confrontation
• Working in Teams
The Conflict Zone:
Conflict happens in all areas of life. How conflict is handled can make a huge difference to individuals and organisations. Without effective training for dealing with conflict many people struggle with situations and the consequences of conflict. The costs of unresolved conflict to organisations can be very high. Our training helps people to develop new approaches to conflict so they can confidently and competently manage those difficult times. Where organisations can demonstrate a commitment to training and a professional approach to dispute resolution the risks and costs can be substantially reduced.
• Conflict at Work
• Bullying and Harassment
• Anger Management
• Assertiveness
• Conflict Resolution: The Value of Mediation
